FAQ

Washing usually takes 1-2 business days, depending on the number of clothes and fabric type. We will provide updates via SMS at each stage of the process.

Yes, we offer pickup and delivery services for customers within Cilacap area. Pickup and delivery fees vary depending on the location.

You can book services through our app, call our phone number, or visit our office directly. We also offer online services for easier booking.

We handle all types of clothing, including formal wear, everyday clothes, and special fabrics like silk and linen. We use appropriate washing techniques for each fabric type.

We are responsible for any damage caused by our washing process. Please contact us immediately for further assistance.

Yes, all chemicals used are tested and safe for sensitive skin. We also offer fragrance-free detergents for customers with allergies.